FAQ
General
- Hiding the sidebar in Redmine
- What to do when thumbnails of PDF files are not displayed in Redmine
- Does Redmine have recommended browsers?
- Does Redmine support smartphones and tablets?
- Downloading all attachments of an issue together in Redmine
- Selecting and deleting multiple attachments of an issue or a wiki page in Redmine
- Fixing garbled text in Redmine attachments and repository files with the "Attachments and repositories encodings" setting
- Restricting the email domains that can be set for Redmine user accounts
- Data that you can export to CSV in Redmine
- List of keyboard shortcuts available in Redmine
- License and conditions for using the Redmine logo
- Adding a link to an image in Redmine
- How to embed images in issues and other content in Redmine
- How to change the heading text of Markdown alerts in Redmine
- How to check a forgotten Redmine login
Language and regional settings
- Switching the language of the Redmine user interface
- The "Default language" setting in Redmine and what it affects
- The family name and the given name are displayed in reverse order in Redmine
- The update date of issues on the Redmine Activity page is off by one day
Email notifications
- How to receive email notifications for updates of Redmine issues that are not assigned to you
- Settings in configuration.yml for Redmine email notifications
- Correcting the issue link URL in Redmine notification emails
- How to change the sender address (From) of Redmine emails
- How to hide the user name in the sender address (From) of Redmine emails
- Send email notifications for Redmine issues whose due date is near (reminder feature)
- How to send an email to all registered users of Redmine
- Email notifications for wiki updates are not sent in Redmine
- What each option of "Email notifications" in "My account" notifies you about in Redmine
- How to receive notifications for high priority issues in Redmine
Projects
- Reducing the tabs displayed in the Redmine project menu
- Archiving a Redmine project (hiding it)
- Closing a Redmine project (making it read-only)
- Deleting a Redmine project
- What is the difference between "Archive" and "Close" for a Redmine project?
- Preventing the creation of issues in a parent project in Redmine
- How to check the activity of a specific user in Redmine
- Exporting the project list to CSV in Redmine
- Cannot delete a member from a project in Redmine
- How to move easily to frequently used projects in Redmine (bookmark feature)
- Preventing project managers from making a Redmine project public ("Set project public or private" permission)
- Copying a Redmine project
- Restricting the users who can view a Redmine project
Issues
- Make Redmine issues parent tasks and subtasks
- Assign Redmine issues to groups
- Delete a custom query in Redmine
- Hide some project members from the assignee candidates of Redmine issues
- Make the Assignee field of Redmine issues required
- How to hide the priority of issues in Redmine
- How to disable standard fields of issues in Redmine
- Add groups to the watchers of an issue in Redmine
- A specific tracker does not appear in the drop-down list on the new issue page of Redmine
- How to automatically watch the issues that you updated in Redmine (auto watch for issues)
- How to automatically watch the issues that you created in Redmine (auto watch for issues)
Viewing and searching
- Quickly display the Redmine issue with a specific number
- Increase the number of issues displayed on the Redmine issue list page
- Display the notes of an issue in reverse chronological order (newest first) in Redmine
- Display the issues of all projects in Redmine
- Change the default order of the columns on the Redmine issue list page
- Display the created and updated dates of Redmine issues as a date and time instead of "X days ago"
- Cannot enter the Category or Target version of a Redmine issue
- An issue that contains the keyword does not appear in the Redmine search results
- Change the default columns shown on the Redmine issue list page
- Change the columns shown in the "Related issues" and "Subtasks" lists on the Redmine issue page
- How to use several values of one field as a condition in the Redmine issue filter
- Run an AND search with several keywords in a Redmine text filter
- Run an OR search with several keywords in the Redmine issue filter
- How to copy a URL that covers several Redmine issues
- Hide "Log time" on the issue edit page of Redmine
- How to use the notes of Redmine issues in a filter
- Narrow down issues by specifying several issue numbers in the Redmine issue filter
- Display parent issues and subtasks together on the issue list page of Redmine
- How to narrow down Redmine issues with a filter that searches several text fields
- How to narrow down Redmine issues with a filter that searches the history of a field
- Display watchers on the issue list page of Redmine
Creating, editing, and deleting
- Cannot create a new issue in Redmine
- Change the Description field of an issue in Redmine
- Change a note of an issue in Redmine
- Delete a note of an issue in Redmine
- Move a Redmine issue to another project
- Change the parent task of a Redmine issue to another issue
- Cannot change the Priority, Start date, Due date or % Done of a parent issue in Redmine
- Logic for calculating the % Done of a parent issue in Redmine
- Delete an issue in Redmine
- What to check when you cannot delete an issue in Redmine
- Leave the start date of a new Redmine issue empty
- Cannot change the status of an issue in Redmine
- The error "Parent task is invalid" appears in Redmine and the parent task cannot be set
- How to use syntax highlighting in Redmine
- How to change the languages shown by the code highlighting button on the Redmine toolbar
- How to change the default tracker in Redmine
- A copied Redmine issue is created with the status of the original issue
- Can issue numbers be assigned for each project in Redmine?
- Cannot change the status of a Redmine issue to "Closed" (it does not appear in the options)
- An added status does not appear in the drop-down list of a Redmine issue
- How to add relations to several issues at once in Redmine
- How to relate issues that belong to different projects in Redmine
- Set a default assignee for Redmine issues
- Make the issue author the default assignee when creating a new issue in Redmine
- Update the % Done together with the status of an issue in Redmine
- Change the interval of % Done of Redmine issues from 10% to 5%
- Bulk edit several issues in Redmine
- Prevent spent time from being logged on closed issues in Redmine
- Conditions for users to appear or not appear in the autocomplete candidates of mentions in Redmine
Import and export
- Export Redmine issues to CSV
- Only up to 500 issues are output when exporting Redmine issues in CSV or PDF format
- Import issues from a CSV file in Redmine
- Cannot update existing issues with the CSV import of Redmine
- Cannot link parent tasks and subtasks when importing issues from CSV in Redmine
- Set "Related issues" when importing issues from CSV in Redmine
- Set the "Parent task" when importing issues from CSV in Redmine
- How to export all notes of Redmine issues to CSV
Custom fields
- Make the values of a Redmine custom field searchable
- Make a custom field available as a filter condition on the Redmine issue list
- Select a project member from a list in a Redmine custom field
- A custom field does not appear on the Redmine issue page
- How to make a "Long text" custom field wider in Redmine
- How to display a thousands separator comma in the numbers of a custom field in Redmine
- Cannot select a custom field in "Group results by" on the issue list of Redmine
- How to display an input example or a hint (placeholder) in a custom field in Redmine
Creating issues by email
- Keywords that you can use when creating Redmine issues by email
- Meaning of the errors that occur when creating Redmine issues by email, and what to do
Time tracking
- Displaying spent time and estimated time in Redmine in HH:MM format instead of decimal
- Comparing estimated time with spent time in Redmine
- Setting the default activity for time tracking in Redmine
- Setting the default time tracking activity for each role in Redmine
Creating, editing, and deleting
- Units that you can use when entering time in Redmine
- Changing the choices for "Activity" when logging spent time in Redmine
- Spent time cannot be edited from My page (Redmine 3.4 or later)
- Making the issue number and the comment required when entering spent time in Redmine
- Correcting spent time that is already entered in Redmine
- Entering spent time on behalf of other users in Redmine
- Setting constraints on entering spent time in Redmine
Import and export
Roadmap
- How to display the Roadmap tab in Redmine
- Issues of a specific tracker do not appear on the Roadmap page in Redmine
Gantt
- Showing the progress line on the Redmine Gantt chart
- Meaning of the colors in the Redmine Gantt chart and how they are decided
- The Redmine Gantt chart shows only up to 500 issues and versions
- Dates are not shown on the Redmine Gantt chart
Calendar
Wiki
- Adding a new wiki page in Redmine
- Style specifications in Textile formatting are not applied in Redmine
- Using HTML tags in Redmine wiki pages and issues
- What is the wiki syntax in Redmine?
- Displaying a list of recently updated pages in the Redmine wiki
- Editing the Redmine wiki sidebar
- Displaying a table of contents in a Redmine wiki page
- Changing the title of a Redmine wiki page
- Moving a Redmine wiki page to another project
- Collapsing text in Redmine issues and wiki pages (collapse/details)
- Embedding a list of recently updated pages in a Redmine wiki page
Documents
- Adding a document category in Redmine
- What is the difference between Documents and Files in Redmine?
Repository
- Associating revisions with Redmine issues without referencing keywords (such as refs)
- How to change the repository settings in Redmine
- The "Repository" page in Redmine is slow to open
- Commits to a repository such as Subversion do not appear in "Activity" in Redmine until you open "Repository"
- With Passenger, the Redmine repository browser returns an error (404) for files with the .cgi or .PHP extension
- Redmine shows the error "The entry or revision was not found in the repository."
- Fixing garbled text in Redmine attachments and repository files with the "Attachments and repositories encodings" setting
Forums
Administration
- Requiring two-factor authentication only for specific Redmine users
- Cannot log in to Redmine with two-factor authentication after changing smartphones
- Exporting the settings of roles and permissions in Redmine
- Allowing only logged-in users to view information in Redmine
- Resetting the password of the Redmine admin user
- New features are not available after upgrading Redmine (permission settings for new features)
- Changing the maximum size of files that can be uploaded to Redmine
- Checking the plugins that are installed in Redmine
- Prohibiting file attachments in Redmine
- Settings that make Redmine passwords more secure (minimum length and required character classes)
- Editing the Redmine home page
- Switching the text formatting of Redmine (CommonMark Markdown/Textile)
- Restricting access to Redmine by IP address
- Getting a list of all attachments in Redmine
- Redmine shows "Password is too simple"
- Does Redmine have a feature that automatically locks an account after failed login attempts?
Users
- Registering Redmine users in bulk with CSV import
- Locking and unlocking a Redmine user
- Deleting a Redmine user
- Are issues deleted when you delete a user in Redmine? (impact and what to do)
- Showing user icons (Gravatar) in Redmine
- Handing over Redmine administrator privileges to another user
- Setting default values for new Redmine users
- Customizing the Administration → Users screen of Redmine (filters, column changes, custom queries)
- Exporting the list of Redmine users to CSV
- "Email has already been taken" is shown when you create a new Redmine user
API
Installation and system operation
- How to back up Redmine data
- Rotating production.log of Redmine
- Reducing the information recorded in production.log of Redmine
- How to disable Redmine email notifications for the whole system
- Checking the version of Redmine in use
Troubleshooting
